You searched up all your questions, watched all the videos, studied some useful phrases, and left some empty space in your suitcase. Now, you’ve done it. You made it to Japan!

In Japan, you’ll be impressed to find that there are numerous railroad companies throughout the country and countless highway and local buses. You may also be equally overwhelmed! Looking at all the train lines and bus routes, it can sometimes be a challenge to figure out how to find your way.

With the largest coverage area across 46 of 47 prefectures, the “GO App” provides you with an easy and reliable way to get where you need to go. Ease all of your navigating concerns, and utilize the “GO App” for an even smoother journey in Japan that starts upon arrival at the airport. From dispatch to payment, you can secure a stress-free taxi experience that goes above and beyond the usual.*

*Sourced from data.ai by Sensor Tower Number of taxi app downloads in Japan (total of App Store and Google Play): Survey period: October 1, 2020 - June 30, 2024 Among the top 5 taxi apps in Japan, GO has an 80% market share of total usage time (total of iOS and Android smartphone） Survey period: January 1, 2021 - May 31, 2024

Reasons to use the "GO App"

Missing the last train

The last train in most metropolitan areas is usually around 12am, and the trains don't start back up for the day until 5am. If you’re in a rural area, the last train can be as early as 9pm! With the “GO App,” you can enjoy a night out without having to watch the clock.

Carrying a heavy load

Whether you’re traveling with luggage or about to get all your Japan limited goods, the “GO App” relieves the burden of lugging your items around on a crowded train or bus. You came all this way to Japan—no need to limit your shopping spree!

Traveling in a group

Why not avoid the crowds and get to your destination comfortably, privately, and securely with your group? Better yet, the “GO App” makes it easy to split the cost with others too!

Did your family have a long day hustling and bustling or simply need a relaxing ride back? Select the “GO Premium” option while requesting a taxi for an extra sense of comfort. It’s a larger vehicle, and the driver is highly rated by “GO” customers based on after-ride ratings.

AI Reservation

You can still utilize the “GO App” even if you decide to transit by train. Outside of most major train stations, oftentimes there are vacant taxis. However, that doesn’t always mean they’re available. On the “GO App,” you can use “AI reservation” to specify a date and time at any time you desire—from fifteen minutes to seven days in advance. This reduces the risk of potentially being without a ride to your next destination.

Departing from a Tokyo ward and want a convenient way back to Narita or Haneda Airport? If you make advance arrangements using the “GO App,” you can take advantage of the fixed-rate “Airport Flat Rate” fare included at any time you desire. The “Airport Flat Rate” will be given as an option on the app. Note that expressway tolls must be paid separately.

Traveling to rural areas

In the countryside, interesting and local activities won’t always be in the central area, or have accessible public transportation. If you want to hit at least a few popular spots in the countryside, rely on the most widely used service across Japan, the “GO App” for arranging taxis.

Example trips with the help of “GO” and taxi

Arashiyama Park, Kyoto

Famous for its impressive bamboo forest, taxis can take you from bustling Kyoto Station to the calm Arashiyama Park in 35 minutes. To avoid the crowds and get an early morning kickstart, leave it to the “GO App” to do all the navigating.

teamLab Planets, Tokyo

Just a 15-minute taxi ride away from Tokyo Station, experience the digital art museum that everyone is talking about. With a high daily attendance, especially on weekends, riding with the “GO App” lets you skip the crowd and the lengthy walk to the venue. You can conveniently get dropped off at the entrance and make it for your timed entry with plenty to spare.

Nikko, Tochigi Prefecture

Famous for its stunning maple trees every season, experience the breathtaking autumn foliage by using the “GO App.” Taxis can ease the burden of relying on bus schedules and comfortably take you to all of the scenic spots worth exploring.

At your own pace and schedule, the “GO App” is widely available all throughout Japan and is committed to ease any worries during your travels. “GO” makes it easy to hail a taxi, they are quick to pick you up, and will always secure a safe journey to your next destination.

How to download the “GO App”

How to use the GO App

If you’re ready to go as soon as you open the app, you can see the taxis within the area and how long it may take to get to you.

You can also see the estimated time of arrival.

You may be able to choose what kind of vehicle you’d like to ride in depending on current distance, size of the car, and meter fare. If you haven’t connected your credit card information yet, you will be given the option to do so. In-car payment is also available, but note that they only accept yen.

If your credit card information is already in, you can simply press “Request Taxi.”

Once the taxi arrives, the left rear door will open automatically. Before getting in, please show the driver the confirmation number on your screen.

Once you’re good to go, hop in as the door automatically slides open and closes, sit back, and relax! After you’ve arrived at your destination, you will be given a report of your journey and the chance to review your ride. You can also see the estimated fare and its breakdown. The final cost may differ from the estimate.

Elevate your experience in Japan by using the “GO App” and ensuring a ride whenever you need it! With “GO App” you will gain access to more convenience and easier travel at your own pace. Enjoy the ride!

Download the “GO App” for free on the Apple Store or Google Play.